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Simple answers to frequent questions about investment assistance
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  • $500 for a cash account, $2,000 for a margin account

  • A margin account allows you to increase your purchasing power by borrowing against the securities deposited in your account. Please click here to view FINRAs investors’ margin guidance.

  • Check
    You can fund your account, by mailing a check made payable to Apex Clearing Corp., with your account number in the memo to:
    Apex Clearing Corporation
    Attn: Banking Department
    350 N. St. Paul Str, Ste 1300
    Dallas, TX 75201

    Wire (USD only)
    BMO Harris Bank
    111 W Monroe St
    Chicago, IL 60603
    ABA: 071000288
    International SWIFT: HATRUS44
    FBO: Apex Clearing
    Acct# 3713286
    For further credit to: 5DP…. and the Account Name

    ACH
    You can link your bank account directly to your invesment account. Please contact the support team to help you get that setup. As soon as the setup is completed, they can help you initiate transfers through ACH.
    Traditional ACH is available at no cost.

  • This can be completed by requesting or downloading the ACAT form for the downloads page and returned along with a copy a recent statement from the delivering firm.

  • If you have never logged in to the Apex site before, user log-ins and passwords may be obtained by clicking on the orange Login tab on the top right corner, then Create a User ID.

    After clicking on Create a User ID, you’ll be asked for your Apex Account number, select 10-Apex Clearing and enter your 8-digit Apex account number in the second box.

    For US accounts: Enter your Social Security Number or Tax ID (no dashes)

    For non US accounts, enter your address line 1

    Enter your e-mail address

    You will be asked for a Secret Question and Answer. This is done so that if you forget your User ID and/or password in the future, Apex can verify your identity and e-mail you the information.

    You will then be asked to create a User ID and password. The password must contain both upper and lowercase letters, a special character and a number.

  • Once you are logged into your Apex account (instructions above), from the menu, under Tools -> Update Profile. Select the type of correspondence you would like to receive via E-Delivery and once you accept the conditions, you are all set.

  • Aside for saving the planet and clutter, Apex charges $6 for statements and $3 for confirmations sent in the mail.

  • You can request funds by completing and returning either the check request, domestic or international wire request form and return it to us via email to banking@plannersecurities.com or mailing it to us.

  • Please send us an email to cs@plannersecurities.com with the Account Update Form completed and signed.

  • You can easily enable MFA by clicking the settings icon on the top right portion of the Alpha Plan screen and click the Security tab to select your preferred method of receiving the unique security code.
    Depending on the option you select, you will receive; a text message or email push notification to your phone or an email containing a verification code that you will input at login.

  • When you open an account, your firm is required to collect information such as the following from you: your name, address, date of birth, and Identification number (for US citizens, this identification number is your Social Security number or your employer identification number, and for non-US citizens, this identification number is your passport number, your alien-identification card number or government issued identification number), as well as other information that will allow us to identify you. We may also ask to see your driver’s license or other identifying documents. US Department of the Treasury, Securities and Exchange Commission, FINRA, and New York Stock Exchange rules already require you to provide additional information, such as net worth, annual income, occupation, employment information, investment experience and objectives, and risk tolerance.

  • We may not be able to open an account or carry out transactions for you. If we have already opened an account for you, we may have to close it. We thank you for your patience and hope that you will support the financial industry's efforts to deny access to America's financial system by terrorists and money launderers.

  • Any account that has a net liquidating value of $250.00 or less and has had no client initiated activity for a period of 12 months, may be charged a $100 Annual Maintenance fee. The Annual fee of $100 will continue until the account is either reactivated or the balance drops to zero.

    How to avoid an inactivity fee:
    It’s simple! Execute a commission generating transaction in your Planner Securities account.
    Accounts that execute less than the minimum posted or agreed upon commission or trades, the account may be subject to the monthly required minimum charge.
    Subject to broker discretion

  • Due to an increase in clearing and operating costs, as of August 11th, 2023, accounts not enabled for web trading access or do not execute a commission-generating transaction within a calendar month period, will be assessed an account maintenance fee of $15.00 a quarter.

  • Any account in danger of generating a negative balance due to fees may be closed and statements will be available upon request to cs@plannersecurities.com.

    Subject to broker discretion

  • You can refer to the Alpha Plan User Guide for more detailed information.

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